Shipping policy

1. Order Processing
All orders are processed within 2-5 business days. Please note that weekends and public holidays are not included in processing times.

2. Shipping Methods & Delivery Times
We offer reliable shipping to ensure your order reaches you safely:

• Domestic Shipping: 5–10 business days

• International Shipping: unavailable

3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use it to monitor your shipment’s progress until it reaches your doorstep.

5. Delays
While we strive for timely delivery, delays may occur due to customs, weather, or other unforeseen circumstances. We appreciate your patience and will keep you informed of any delays.

6. Lost or Damaged Items
If your package is lost or arrives damaged, contact our support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

7. Need Assistance?
For questions about shipping, delivery times, or tracking, our customer support team is here to help.